Great hat - great customer service
I love the styling of this hat - great shade, and mild western styling that does not make me look like a wannabe cowboy. A “Gus” hat. I mistakenly purchased the carmel color instead of natural (my mistake) and they handled the return/replace very efficiently. A real person answered the phone and took care of the paperwork quickly. The turn around from return shipment to replacement arrival was only about a week. Well done.