Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We can ship to any domestic address in the United States. For International orders please contact us directly at 1-510-352-7600 or email us at:

We ship packages of 1-2 hats by USPS Priority Mail which usually takes 1-4 days to reach anywhere in the United States. When you place an order, a flat shipping fee and expected delivery date for you based on the availability of your items will be assigned.